Office + Marketing Manager

Our partner is a growing independent insurance brokerage located in the heart of Arlington, VA. They’re seeking a bilingual (English/Spanish) Office & Marketing. This role will be responsible for supporting daily office & marketing functions, maintaining records, and providing exceptional client service. The ideal candidate will have experience in administrative or marketing support, outstanding communication, and a keen attention to detail.

This is an opportunity to progress your career as part of a team that’s passionate, experienced, and among the best in the insurance industry.

Responsibilities

  • Manage day-to-day office operations, including marketing efforts and comprehensive client support.
  • Perform general administrative tasks such as record-keeping, database management, expense tracking, and electronic file organization.
  • Answer & route phone calls, handle general inquiries, document messages, and foster a welcoming office environment.
  • Serve as the point of contact for internal & external communications.
  • Organize client meetings, events, and internal gatherings, ensuring efficient scheduling & logistics.
  • Maintain inventory, manage supplies, and operate office equipment (computers, scanners, copiers, etc).
  • Develop & execute marketing initiatives aligned with the agency’s strategy, including digital campaigns & newsletters.
  • Work with external vendors & consultants on marketing-related activities.
  • Assist in planning & promoting events that enhance brand visibility & engagement.
  • Generate daily, weekly, and monthly reports as needed.
  • Set up action items and assign tasks for appropriate team members.
  • Other duties as assigned by agency leadership.

Qualifications

Minimum qualifications:

  • 3+ years of relevant office management and/or marketing coordination experience.
  • Bilingually Fluent in English & Spanish.
  • Exceptional organizational & multitasking skills, with the ability to manage competing priorities.
  • Outstanding verbal & written communication abilities.
  • Strong desire to solve problems head-on and anticipate future needs of the agency.

Preferred qualifications:

  • Experience in a professional and/or client services environment is preferred.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with marketing tools (e.g., Mailchimp, Canva, or social media management platforms).
  • Demonstrated ability to work independently and as part of a team in a fast-paced environment.
  • Willingness to develop outside of this role as well.

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